FAQ

  • Who can participate in the Heineken® F1 Contest Promotion?

    This promotion is open to all non-Muslim residents in Malaysia aged 21 years and above.
    All entries are subject to terms and conditions. Please refer to terms and conditions for more information.

  • Can I participate if I live in East Malaysia?

    Yes. Please refer to Promotions for more information on promotions available in East Malaysia.

  • What are the prizes for this promotion?

    There are 2 Contests running:

    1. Stand to win 2x passes to the F1® Singapore Grand Prix Contest will run in pub bars, hyper and supermarkets, convenience stores, provisions, mini markets and on Drinkies.my with purchase of a minimum spend. Contest is from 12 July 2024 – 31 August 2024.
    2. Stand to win RM50 Touch n’ Go eWallet credit Contest will run in convenience stores, provisions and mini mart with purchase of a minimum spend. Contest is from 1 August 2024 – 30 September 2024.
  • When is the promotional period?

    The Heineken® F1 Contest promotional period is from 12 July 2024 – 30 September 2024.

    The contest period differs according to the promotional channel. Please refer to the terms and conditions for more information.

  • How can I participate in this promotion?

    Hyper & Supermarket (Peninsular Malaysia):

    1. Purchase 1 x 6can pack of Heineken® 320ml (or minimum 6-cans of Heineken® Original 320ml) OR 1 x 4 cans pack Heineken® 0.0 330ml in a single receipt. 
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix

     

    Hyper & Supermarket (East Malaysia):

    1. Purchase 2 X 4 cans-pack or 8 cans of Heineken® Original 320ml in a single receipt. 
    2. Scan QR code to submit receipt via Online Redemption Form 
    3. Stand to win 2x passes to the F1® Singapore Grand Prix

     

    99 Speedmart:

    1. Purchase 2 X 4 cans-pack or 8 cans of Heineken® Original 320ml in a single receipt. 
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix or RM50 Touch n’ Go eWallet credit.

     

    Convenience Stores:

    1. Purchase 1 can of Heineken® Original 320ml/ 500ml OR 1 can of Heineken® 0.0 330ml. 
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix or RM50 Touch n’ Go eWallet credit.

     

    Pubs and Bars (Peninsular Malaysia)

    1. 1 set/ bucket of Heineken® (Heineken® Original 330ml Glass or Heineken® Original 500ml Glass or Heineken® Original 320ml bottle or Heineken® 0.0 320ml can) in a single receipt.
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix

     

    Pubs and Bars (East Malaysia)

    1. 1 set/ bucket of Heineken® Quarts Bottle (640ml) in a single receipt.
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix

     

    Drinkies.my

    1. Purchase 1 carton of Heineken® Original 320ml OR 4 can pack of Heineken® 0.0 330ml.
    2. Scan QR code to submit receipt via Online Redemption Form
    3. Stand to win 2x passes to the F1® Singapore Grand Prix

  • How do I submit my receipt?

    1. Scan the QR code as printed on the in-store point of sale materials or visit Submit Now (heineken.com)

    2. Fill up the form and upload your receipt. Please ensure that all details submitted are accurate

    3. Upload your receipt. Please ensure that proof of purchase is clear and legible for verification purposes.

    4. Successful entries will be notified through SMS or email.

  • Can I combine two receipts to participate in the promotion?

    No, entries can only be made on a single receipt to be valid for the promotion.

  • Is there a limit to the number of entries that can be submitted throughout the campaign period?

    There is no limit to the number of entries that can be submitted for this promotion. You may submit as many entries as you wish by following the guidelines and requirements of the terms and conditions.

  • How to check my entry status?

    Participants can check their entry status here at Entry Tracker via the mobile number submitted.

  • How will I know if I have been selected as a winner?

    Winners will be notified via Whatsapp, SMS and email. Participants can also check the winners list here Winners.

  • Can I transfer my prize to someone else?

    No, you cannot transfer your prize to someone else. The prize is non-transferable and cannot be exchanged for cash or other alternatives.

  • Are there any taxes or additional fees associated with the prize?

    No, the prize will not be subject to tax and there are no additional fees placed upon winners. The winner will receive the prize as described in the terms and conditions, without any additional charges or deductions.

  • Who can I contact if I have more queries?

    You may call us at this hotline: 018-2028295